Return policy
Safety First
We are committed to ensuring 100% Purchase Protection for our customers by offering genuine products, secure payment gateways, and easy returns for items purchased on MiranaFashion.com.
Easy Returns
Need to return or exchange your product? It’s simple! Just raise a return request within 7 days of product delivery.
How can I raise a return request?
Please reach out to support@miranafashion.com within 7 days of order delivery. Our customer support team will get back to you within 48 hours of receiving your request.
Who Pays the Shipping Charges for Returned Products?
We offer a pick-up facility for locations covered by our logistics partners. Our partner will pick up the return package within 2-5 business days from the date the request was placed.
If the reverse pick-up option is unavailable at your location, you may self-ship the products to us using a reliable courier service after raising a return request. Please ensure the products are unused, unwashed, and all tags are intact. We will reimburse the return courier charges.
How long does it take to get my refund?
The refund will be initiated within 48 hours of approval from the returns team and should reflect in your account within 3-5 working days.
Can I return some products from a bundle offer (e.g., Buy 2 and Get 1 Free, Buy 3 and Get 50% OFF) and still remain eligible for the offer?
No, if you decide to return only part of the products included in a bundle offer, the discount for the bundle may no longer be valid.
Can I get an exchange for products purchased on Sale/Offer?
Happiness Guaranteed
If you have a problem, we will solve it. Just reach out to our customer support team. Call us at 1234567890 or WhatsApp us.