Shipping Policy
Welcome to RedRuby Fashion! We aim to deliver your orders quickly and securely. Please review our shipping policy to understand our processes and timelines.
Domestic Shipping
- Standard Shipping: 5-7 business days from dispatch.
- Express Shipping: 2-4 business days from dispatch (additional charges apply).
- Standard shipping is free for orders above ₹1000.
- For orders below ₹1000, a flat shipping fee of ₹50 will be charged.
- Express shipping charges vary based on location and will be displayed at checkout.
Availability: Currently, we only offer domestic shipping within India. We are working on expanding our delivery network and will update this policy once international shipping becomes available.
Order Tracking
Once your order has shipped, you will receive a tracking link via email or SMS. You can track your package through this link at any time. If you encounter any issues with tracking, please reach out to our customer support team at support@redrubyfashion.in.Delivery Issues and Delays
Undeliverable Packages: If a package is returned to us due to an incorrect address, customer unavailability, or refusal to accept the package, a re-shipping fee may apply. Delays: Occasionally, unexpected delays may occur due to weather, holidays, or other external factors. We will do our best to keep you informed of any delays and appreciate your understanding.Missing or Damaged Items
If your package arrives damaged, or if any items are missing, please contact our customer support team within 48 hours of receiving the order. We will investigate the issue and work to resolve it promptly.Contact Us
For any shipping-related queries, please contact our support team:Email: support@redrubyfashion.in
Phone:
Thank you for choosing RedRuby Fashion. We look forward to delivering your order!