Shipping & Cancellation Policy
Shipping Policy
At Red Ruby Fashion, we are committed to delivering your orders promptly and securely.Shipping Time:
- Orders are typically processed within 1-2 business days.
- Delivery timelines may vary depending on your location, generally ranging between 5-7 business days for domestic orders.
- Delivery timelines may vary depending on your location, generally ranging between 20-30 business days for international orders.
Shipping Charges:
- Free Shipping: We offer free shipping on orders over 1499/.
- For international orders, shipping charges will be calculated at checkout based on your location.
Order Tracking:
- Once your order is shipped, you will receive a tracking link via email / SMS to monitor your package's progress.
Delays:
- In rare cases of unavoidable delays, we will keep you informed and ensure swift resolution.
Cancellation Policy
Order Cancellation by Customer:
- Orders can be canceled within 24 hours of placement by contacting our customer support team.
- Once the cancellation is confirmed, a full refund will be initiated to your original payment method.
Order Cancellation by Red Ruby Fashion:
- We reserve the right to cancel an order if the product is unavailable or in cases of payment issues.
- Customers will be notified promptly, and a refund will be processed immediately.
Non-Cancellable Orders:
- Orders that have already been shipped cannot be canceled. In such cases, you may initiate a return after receiving the product.
We aim to provide a smooth and transparent shopping experience. For any queries or concerns regarding shipping or cancellations, please contact our support team at support@redrubyfashion.com or call us +91 9459746555.